After a poor communication experience, 38% of customers will switch to a competitor or cancel orders or services, 66% will tell a friend about their experience, and 41% will stop doing business with the company altogether-Twillio Customer Communications Report
Interactive voice response (IVR) will:
- Deflect cold calls that disrupt focus from customers.
- Positively contribute to the customer experience.
- Reduce cost and increase engagement with real customers.
Try it now by calling 505-544-4091 and improve your customers communication experience on every single call. Click here to learn more.
Text messaging or SMS( Short Message Service) through Conch Connect is ideal and affordable for any size business:
- 94% of all text messages opened in the first 4 minutes. Business SMS text messaging is a great way to
- Immediately notify customers about last-minute promotions, daily specials, or changes to business hours.
- Spread the word about important upcoming events, specials, or urgent notifications.
- Reduce communication costs and increase engagement.
Try it now by texting Johnny at 505-903-1234 and improve your customers communication experience with every single text.
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