We’re super excited to welcome you to Battersea Power Station and want to make every element of your experience as memorable as possible. For our guests who require a little extra support, our Special Assistance services are here to do exactly that.

We want to ensure Battersea Power Station is accessible to everyone, and for this reason we provide a fully trained Guest Services Team and the following support services:

For special assistance electric scooter or manual wheelchair hire, please click here for the booking process and please click here for our standard terms and conditions
Changing Places Facility (Radar key access – a key is available via our Guest Services team if required)
Disabled Toilets (No radar keys are needed for use of these facilities)
Companion Canes to guide visually impaired guests
Sensory Bags
Welcome app for guests to let us know when they are arriving and what kind of support we can offer

Our Guest Services Team is contactable via guestservices@bpsms.co.uk, and you’re welcome to speak with us if there is anything we can assist you with during your visit to Battersea Power Station.