Pre-Collection Services

At Midwest Credit & Collection, Inc. (MCCI) in Decatur, Illinois, our Pre-Collection Services offer a gentler approach to debt recovery, perfect for clients who are not ready for full-scale collection efforts. This service mirrors the robust nature of our full collection capabilities but with added leniency and lower rates, ensuring a balance between effectiveness and sensitivity. Our skilled customer service representatives engage with your customers or patients shortly after their service date to discuss feasible payment options, tailoring our approach based on your specific expectations and needs. Upon receiving accounts, either electronically or manually, we promptly acknowledge receipt and initiate pre-collection activities that are customized to client preferences. Successful collections are followed by prompt remittance of your share at the start of the next month, accompanied by a detailed statement and access to a client portal for real-time account monitoring. Should the need arise, accounts can seamlessly transition to our full collection services after 30-60 days, based on pre-agreed terms.